Terms & Conditions

Welcome to Learn 2 Read (“Learn 2 Read,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website, learn2readthenread2learn.com (the “Site”), and your purchase and use of products sold through the Site.

Certain physical educational products available through the Site are sold under the name Letters 2 Learn (“Letters 2 Learn”). For purposes of these Terms, references to “we,” “us,” and “our” include Learn 2 Read and Letters 2 Learn, as applicable.

By accessing or using the Site or purchasing a product through the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the Site or purchase products through the Site.

Effective Date: September 5, 2026

Last Updated: September 5, 2026

Questions: Email letters2learn@gmail.com

1. TERMS OF USE

1.1 Products

Letters 2 Learn sells physical educational products, including 3D-printed products made from PLA filament.

Products are intended for educational use, including use by parents, caregivers, educators, and tutors with their own children or students.

Purchasing a physical product gives you ownership of that physical item. However, purchasing a product does not transfer any intellectual property rights in the product's design, artwork, or other underlying materials.

You may use purchased products for their intended educational purpose, including:

Use with your own child or children
Use with your own students in a classroom setting
Use during individual or group tutoring sessions with your own students

1.2 Intellectual Property

All product designs, artwork, text, graphics, photographs, branding, and other original content associated with Letters 2 Learn are the intellectual property of Letters 2 Learn or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

Purchasing a physical product does not give you ownership of or rights to reproduce the underlying design.

Unless you have received express written permission from Letters 2 Learn, you may not:

Copy, reproduce, or recreate our product designs
Scan, digitize, or reverse engineer our products for the purpose of reproducing the designs
3D-print or manufacture copies of our products
Reproduce our designs for commercial purposes
Resell unauthorized reproductions or copies of our products
Modify or adapt our designs for the purpose of creating products for sale or distribution
Remove or alter copyright, trademark, branding, or other proprietary notices associated with our products

Nothing in these Terms prevents you from using a purchased physical product for its intended educational purpose.

1.3 Unauthorized Reproduction

Any unauthorized reproduction, copying, scanning, 3D printing, manufacturing, distribution, or sale of products based on our designs may constitute an infringement of our intellectual property rights and may result in legal action.

2. PRODUCT INFORMATION AND 3D-PRINTED PRODUCTS

2.1 3D-Printed Products

Our products are manufactured using 3D-printing technology and PLA filament.

Due to the nature of the 3D-printing process, individual products may have minor variations in appearance, texture, dimensions, and finish. These variations may include visible layer lines, minor surface imperfections, slight variations in colour, or other characteristics associated with 3D printing.

Minor variations that do not affect the functionality or intended use of a product are not considered defects.

2.2 Colour and Appearance

We make reasonable efforts to accurately display product colours on the Site. However, colours may appear differently depending on your device, screen settings, lighting, and the characteristics of the PLA filament.

Accordingly, the colour of a product may vary slightly from the colour displayed on the Site.

2.3 PLA Material

Products are made from PLA (polylactic acid) filament. PLA may soften, deform, or otherwise be affected when exposed to sufficiently high temperatures.

Products should be stored and used away from excessive heat and should not be exposed to conditions that may cause the material to deform or deteriorate.

2.4 Intended Use and Product Care

Products should be used only for their intended educational purpose and in accordance with any product-specific instructions or warnings provided on the Site or with the product.

Users should inspect products before use and discontinue use if a product becomes cracked, broken, or otherwise damaged.

Adult supervision is recommended when products are used by young children.

Products are educational tools and are not intended to be used in a manner inconsistent with their intended purpose.

2.5 Product Descriptions

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, colours, and other information displayed on the Site are accurate. However, minor differences may occur due to the 3D-printing process and differences in product photography or display settings.

We reserve the right to correct errors or inaccuracies in product descriptions, pricing, or other Site content.

3. EDUCATIONAL DISCLAIMER

Products sold through the Site are intended for educational purposes only.

Learn 2 Read and Letters 2 Learn do not diagnose dyslexia or any other learning disability.

Our products are not intended to replace professional assessment, diagnosis, intervention, treatment, or instruction provided by qualified professionals.

Individual student progress and outcomes will vary and cannot be guaranteed. The effectiveness of any product may depend on factors including how the product is used, the individual student's needs, and the instruction provided.

We encourage parents, caregivers, educators, and tutors to seek appropriate professional assessment and support where concerns regarding a child's learning or development exist.

4. ORDERS, PRICING, AND PAYMENT

4.1 Product Availability

All orders are subject to product availability.

We reserve the right to limit quantities, decline an order, or cancel an order where necessary, including where a product is unavailable or an error has occurred in the product listing or pricing.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled product will be refunded.

4.2 Pricing and Taxes

All prices are displayed in Canadian dollars (CAD).

Applicable taxes and shipping charges, where applicable, will be displayed at checkout.

We reserve the right to change product prices at any time. Price changes will not affect orders that have already been accepted and paid for, except where required by applicable law.

4.3 Payment

Payment must be received in full before orders are processed or shipped.

Payments are securely processed through Wix and its applicable payment providers.

5. RETURNS, REFUNDS, AND DEFECTIVE PRODUCTS

Please review product descriptions, dimensions, colours, and other product information carefully before making a purchase.

Nothing in this section is intended to limit or exclude any rights or remedies that cannot legally be limited or excluded under applicable law.

5.1 Returns

Eligible physical products may be returned within 14 days of delivery, subject to the requirements below.

To qualify for a return:

The item must be unused and in its original condition and packaging
The item must not have been altered or damaged
Proof of purchase is required
The return shipment must originate from a Canadian address, as we currently ship within Canada only

Minor variations in appearance, texture, colour, dimensions, or finish that are inherent to the 3D-printing process do not, by themselves, qualify as defects.

5.2 Return Shipping

Customers are responsible for return shipping costs unless the product is defective, damaged on arrival, or otherwise required by applicable law.

Original shipping and handling fees are non-refundable, except where otherwise required by applicable law.

5.3 Defective or Damaged Products

If a product arrives damaged, is defective, or is materially different from its description, please contact us at letters2learn@gmail.com as soon as reasonably possible and provide your order information and, where applicable, photographs of the product and its packaging.

We will review the issue and, where appropriate, may offer a replacement, repair, refund, or other reasonable resolution.

5.4 Refunds

Refunds will be issued once a returned product has been received and inspected.

Approved refunds will be processed to the original method of payment within 7–10 business days.

Products returned in used, damaged, altered, or incomplete condition, or returned outside the applicable return period, may not be eligible for a refund, subject to any rights or remedies available under applicable law.

Letters 2 Learn reserves the right to refuse a return or refund in cases of suspected misuse, abuse of these Terms, or fraudulent activity, to the extent permitted by applicable law.

6. SHIPPING AND DELIVERY

We currently ship physical products to addresses within Canada only. International shipping is not available at this time.

6.1 Processing Time

Orders are generally processed within 5–10 business days, excluding weekends and statutory holidays.

6.2 Shipping

Shipping times vary depending on the customer's location and the shipping carrier used.

Delivery estimates are estimates only and are not guaranteed unless otherwise stated.

Once an order has been transferred to the shipping carrier, delivery times are outside of our control.

6.3 Delays and Lost Packages

Letters 2 Learn is not responsible for delays caused by postal services or shipping carriers.

If you believe your package has been lost or is significantly delayed in transit, please contact letters2learn@gmail.com for assistance.

We will make reasonable efforts to assist with resolving the issue; however, any resolution may be subject to the policies and procedures of the applicable shipping carrier.

7. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our products and Site are provided without warranties or representations except as expressly provided in these Terms or otherwise required by applicable law.

We do not guarantee that:

Products will be suitable for every child, student, educator, or tutoring situation
Products will produce any particular educational or learning outcome
The Site will always be available or free from errors or interruptions
Product colours or appearance will exactly match images displayed on the Site

Nothing in these Terms excludes or limits any warranty, condition, right, or remedy that cannot legally be excluded or limited under applicable law.

8. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Learn 2 Read and Letters 2 Learn, including their owners, operators, and representatives, shall not be liable for:

Improper, negligent, or unauthorized use of the Site or products
Use of a product contrary to its intended purpose or any applicable instructions or warnings
Individual learning outcomes or results
Delays, losses, or disruptions caused by shipping carriers
Any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the Site or products

To the fullest extent permitted by applicable law, our total liability arising from or relating to a particular product or transaction will not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

9. INDEMNITY

To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless Learn 2 Read and Letters 2 Learn, including their owners, operators, and representatives, from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Your misuse of the Site or products
Your unauthorized reproduction or commercial use of our products or designs
Your violation of these Terms
Your violation of applicable laws or the rights of a third party

10. CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms from time to time.

Any changes will become effective when posted on the Site, unless otherwise stated.

For significant changes, we may provide additional notice where appropriate.

It is your responsibility to review these Terms periodically. Your continued use of the Site or purchase of products following the posting of changes constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

11. GOVERNING LAW

These Terms are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes arising from or relating to these Terms, the Site, or your purchase or use of our products shall be subject to the applicable jurisdiction of the courts of British Columbia, Canada.

Nothing in this section limits any rights a consumer may have under applicable consumer protection legislation.

12. GENERAL

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with any applicable policies and information provided at checkout, constitute the agreement between you and us regarding your use of the Site and purchase of products, except to the extent otherwise required by applicable law.

13. CONTACT US

If you have questions about these Terms, a product, an order, or a return, please contact:

Letters 2 Learn

Email: letters2learn@gmail.com